Nathan Matta

Nathan Matta serves as senior director of customer success. In this position, Nathan brings with him industry-leading service with a heart. He understands that one of the fundamental contradictions of managing a service team is how to best care for the team and company finances simultaneously, making him the perfect fit for this role. Nathan joined the TSP team in 2005 as a maintenance engineer, moving onto leadership roles over time. He has played a significant role in growing TSP’s NetApp business tremendously over the last decade-plus, which included overcoming some hurdles.

Nathan prides himself on how the team faced those adverse situations, sticking with the business to reach the point we are at today. Nathan earned his Bachelors of Science in Management Information Systems from Northeastern University. Before his arrival at TSP, he worked as centralized IT for the library system at MIT in Cambridge, where he and his small team managed the library IT infrastructure and advised the Local Technology Experts (LTEs) on anything they needed. One of his biggest highlights during this time was serving on the board of a volunteer group called the “IT Partners” that pulled IT support individuals from all over the university together for training and peer assistance.

In his free time, you can find Nathan listening to live music or playing his guitar. While he only started playing several years ago, this hobby quickly became a passion and his wife can attest that he never stops talking about it!

Starbucks Order: Iced Americano with skim milk and light sugar

Favorite Sports Team: New England Patriots

Favorite Book: Anything by William Gibson or Neil Stephenson

Fun Fact: I juggled in high school

Favorite Vacation Spot: Caribbean

Dream Destination: Not exactly a destination, but I would love to take a Windjammer Sailboat Cruise

Bucket List Item: Europe

The Most Unusual Thing in Nathan’s Office: Authentic African tribal spear, shield, and drum

Favorite Meal: Not the food, but the meal. During our 10th anniversary celebration, my wife and I went to the Flagstaff House in Boulder, CO, which is set up on the side of a mountain. We sat on the patio (it was August), and were there from about 5:00pm – 9:00pm. As the sun set, the lights of the city came up, and it was the best venue I’ve ever eaten a dinner at.