Bryan Caldwell

As vice president of customer success at TSP, Bryan Caldwell works closely with executive staff, finance, HR operations, and sales. He manages the day-to-day for one of TSP’s largest customers, along with managing an outstanding team of field service managers and leaders. He helps keep the team aligned and working efficiently to help provide creative solutions to TSP’s client base, and create results — something Bryan is passionate about.

Bryan is known for his ability to solve problems, and loves to help clients finish their projects on time and under budget. He can walk into any client’s office, help them evaluate their situation and create a plan to resolve their IT problems effectively and efficiently. It was TSP’s company culture that really drew Bryan to TSP several years ago. His mind was set on working at TSP after sitting down and talking with co-founder Frank Gonzalez. Prior to TSP, Bryan held other IT positions including senior manager of infrastructure at Securus Technologies, senior manager of IT and service support manager at Greyhound, and data center manager at Haggar Clothing Company. In 1999 Bryan and some partners started a company called Innovative Printer Solutions (IPS), which provided service and consumables from desktop to production sized printers. Bryan sold out of the company in 2003. Right out of high school, Bryan began his study of information technology and has been mastering it ever since.

He spends time volunteering at Hearts and Hammers and attends New Hope Church in Wylie, TX. Outside of work, you can catch Bryan outdoors gardening, boating, or showing his truck at local car shows. He also enjoys being with his family and friends. He proudly boasts his seven children and five grandchildren.

Starbucks order: Caramel Macchiato (“Chocoloco Mocca” is what I tell my wife and she translates for me)

Favorite restaurant: Steven Pyles

Favorite meal: Tex Mex

Fun fact about you: I shoot a rifle left handed yet do everything else right handed

Dream travel destination: Europe

Bucket list item: Skydive

Nickname: Hippie — my uncle has called me that my whole life (I used to have long hair)

Your hero: The Man upstairs