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An expert IT maintenance team

Our Product Is Our People

IT MAintenance SErvices

Reduce cost and downtime with our custom IT maintenance services for your data center’s network, server, and storage infrastructure

Control Cost and Risk

SIMPLIFIED AND STREAMLINED IT MAINTENANCE SUPPORT

IT maintenance is integral to infrastructure support. When allocating budgets, IT maintenance often doesn’t receive the attention it deserves. Equipment that has already been paid for must be maintained. Costly service interruptions can result in significant downtime, not only for you but also for your customers.

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TSP IT Maintenance Services

Custom, flexible, and flawlessly executed IT maintenance services delivered with the utmost integrity. The TSP difference:

  • Trained and certified platform experts

  • White glove service experience

  • Streamlined and simplified approach

  • Manufacturer-independent support model

  • Flexible service options

Why outsource IT maintenance?

  • $300K the average cost of network downtime, per hour
  • 70% the average company’s IT budget for maintenance and support costs
  • 140K hard drives fail in the United States each week

FOCUS ON GROWING YOUR BUSINESS AND RELY ON OUR EXPERTS TO PROVIDE YOU WITH THE NECESSARY IT MAINTENANCE, GUIDANCE, AND SUPPORT

Trusted by Industry Leaders: Customer Success Spotlights

Capabilities

Minimize risk and lower costs

Our IT maintenance services are designed to maintain a healthy and dependable environment for you and your customers. Allocating resources based on demand and being directly involved in the service scheduling and dispatch process are keys to our success. Having the right partner in your corner lets you focus on moving your business forward.

Explore Our IT Maintenance Services Capabilities

Who you select as your OEM is your choice — we ensure it runs optimally. We’re committed to a manufacturer-independent support model:

  • NetApp
  • Pure Storage
  • Hitachi Vantara
  • HPE
  • Lenovo
  • Rubrik
  • Microsoft
  • Fujitsu
  • Dell
  • Nutanix
  • Brocade
  • Cisco
  • IBM
  • Oracle

IT Service Management

TSP CSC is a powerful, cloud-based platform built for infinite scalability and seamless IT service optimization. Developed in-house by TSP, CSC offers the flexibility to design and deploy custom integrations rapidly — whether it’s with ServiceNow, Salesforce, or even proprietary, homegrown systems. Most setups are fully operational in just a few days, accelerating your path to streamlined service delivery.

Explore TSP CSC

Network Maintenance

Ensure nonstop connectivity with TSP’s expert network maintenance services. We deliver proactive monitoring, rapid issue resolution, and multi-vendor support to keep your network secure, stable, and high-performing. Minimize downtime and maintain business continuity with reliable, responsive care.

Explore Network Maintenance

Server Maintenance

Power your operations with confidence through TSP’s server maintenance solutions. Our certified technicians provide ongoing support, firmware updates, diagnostics, and emergency repairs—tailored to your server environment. We help you prevent costly outages and extend the life of your infrastructure.

Explore Server Maintenance

Storage Maintenance

Protect your most valuable asset — your data — with TSP’s comprehensive storage maintenance services. From SAN/NAS optimization to disk replacement and firmware updates, we keep your storage systems running smoothly and securely. Get flexible, vendor-neutral support that adapts to your evolving storage needs.

Explore Storage Maintenance
NetApp Hitachi Dell EMC Pure Storage Nutanix Rubrik Omnicell

TSP Training

TSP’s training programs blend technical knowledge with essential soft skills, equipping our employees to consistently deliver outstanding customer service. Our commitment to continuous learning is anchored by TSP University — our custom-built, innovative training platform designed to support both professional and personal development. We also offer a unique Boot Camp experience that integrates classroom and virtual instruction with hands-on mentoring and shadowing, ensuring every team member is fully prepared for success.

Award-winning IT maintenance and data center services

WE CREATE GREAT CUSTOMER EXPERIENCES BY SAVING YOU TIME AND MONEY

How We Help

Expertly Trained

Most companies have a narrow scope of service for IT maintenance and data center-managed services that may not apply to every customer. We go above and beyond the basics to ensure customers never forget why they chose us in the first place.

TSP training programs teach theory and technology, with a focus on core soft skills. This dedication to training helps our employees deliver a consistent, superior customer service experience. Our highly skilled and expertly trained engineers provide unparalleled service throughout the United States and Canada.

  • Our dedication to training helps our employees deliver a consistent, superior customer experience.

  • We are focused on service and have won numerous industry and customer service awards.

  • Our manufacturer-independent support model ensures that who you select as your OEM is your choice.

  • We have certified field engineers in 35+ states and in Canada all allocated based on demand (not just installation base).

  • Our streamlined and simplified approach ensures that you no longer need to manage multiple different contracts and contacts.

Frequently Asked Questions

What are IT maintenance services and why do I need them?

IT maintenance services cover monitoring, managing, and repairing IT infrastructure such as servers, storage, and networks. These services help businesses reduce downtime, extend the life of hardware, improve system performance, and control IT costs.

What types of issues are most commonly prevented through IT maintenance?

Our proactive maintenance prevents common issues such as hardware failures, firmware errors, network outages, and patching or backup failures, reducing unplanned downtime and operational risk.

What geographic regions do TSP’s maintenance services support?

TSP provides IT maintenance services across North America, including the United States and Canada. We also have a network of partners that we can lean on for overseas support, so let’s talk!

Can TSP work with my existing service provider or OEM contract?

Yes. We can act as your primary IT maintenance partner, supplement your existing provider, or provide surge support for high-demand periods, ensuring seamless coverage and continuity.

How does vendor-independent maintenance work with OEM hardware?

TSP supports hardware from leading OEMs, including Cisco, Dell, HPE, IBM, NetApp, and Pure Storage. We provide maintenance and repairs even if your OEM contract has expired or is about to expire.

What certifications or qualifications do TSP’s technicians have?

Our certified, vendor-agnostic engineers are trained through TSP University and have expertise in managing multi-vendor environments, complex legacy systems, and enterprise-scale IT infrastructure.

Pricing

Defined Process
Flexible Mindset

At TSP, we recognize that every business has distinct technology needs. That’s why our pricing model is designed to be flexible, allowing us to provide customized IT solutions and data center services that align perfectly with your specific needs and budget. Whether you’re looking for long-term maintenance contracts, short-term project assistance, or specialized professional services, we’ve got you covered.

How our IT maintenance services work

We use a defined process and a flexible mindset to deliver a custom solution. Why choose us? Our IT professionals have years of experience and industry certifications. We prioritize your needs and work closely with you to achieve your goals. Our customizable pricing model ensures you only pay for what you need. Our process ensures that we present you with the best options and ensure that you understand the alternatives.

IBM Microsoft Lenovo Lockheed Martin logo Texas Instruments NetApp Xerox

DISCOVERY

During the discovery phase, our solution architects work with you to understand your IT environment — what technologies, processes, and procedures you currently have in place.

RECOMMENDATION

During the recommendation phase, our team will present our findings and potential new tools or systems that need to be added to ensure that your IT infrastructure is appropriately monitored, managed, and protected.

IMPLEMENTATION

Finally, in the implementation stage, we put all the analysis and recommendations to work. Ultimately, it’s your company so you choose from our professional recommendations what you would like to implement.

SIMPLIFY YOUR IT SERVICE AND REDUCE COST AND DOWNTIME WITH OUR CUSTOM IT MAINTENANCE SERVICES

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EXPLORE OUR OTHER IT SERVICES AND SOLUTIONS

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IT WORKFORCE SOLUTIONS

Our skilled IT professionals enhance your team and simplify the challenges of managing in-house people, processes, and technology.

IT Workforce

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IT PROFESSIONAL SERVICES

Achieve rapid growth with the help of our broad geographic presence and expertly trained IT professionals. We provide top-tier support for your business and customers.

IT Professional Services

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IT RECRUITment SOLUTIONS

Effortlessly grow your IT workforce with our tailored recruitment solutions. We help you hire faster, reduce expenses, and maintain a stable team.

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