Latest Job Openings

Project Coordinator

Remote, Georgia - 2026-10-28

We are seeking several Project Coordinators to join our Customer Experience team on a 6-month contract basis with the possibility of extension based on business needs and performance.

The Professional Services Project Coordinator is responsible for guiding new and existing customers through successful product implementations by coordinating customer-facing projects from kickoff through completion.

This role is highly focused on project coordination, customer communication, stakeholder management, risk tracking, and implementation planning. The ideal candidate excels at creating structure around timelines, deliverables, dependencies, action items, and project outcomes while maintaining strong customer relationships and ensuring projects stay on track.

Success in this role is less about being a technical product expert on day one and more about bringing strong project coordination, client management, communication, meeting facilitation, and relationship-building skills. Product-specific knowledge can be learned on the job.

Location: Atlanta, GA (Remote)
Schedule: Monday-Friday, 8:00 AM-5:00 PM Eastern
Employment Type: 6-Month Contract (with possible extension)

AS A PROJECT COORDINATOR, YOU CAN EXPECT TO HAVE THESE RESPONSIBILITIES:

  • Coordinate customer-facing implementation projects from kickoff through completion.
  • Manage customer expectations, project scope, deliverables, timelines, and dependencies.
  • Serve as the primary coordination point between customers and internal teams.
  • Create and maintain project plans and implementation schedules.
  • Facilitate project kickoffs, status meetings, and customer calls.
  • Track action items, risks, issues, assumptions, and dependencies throughout project lifecycles.
  • Identify and escalate project risks and roadblocks as needed.
  • Ensure projects remain on schedule and within scope.
  • Maintain internal and external project status reporting.
  • Collaborate with cross-functional stakeholders to ensure customer requirements are delivered on time and within budget.
  • Communicate project updates, risks, delays, and mitigation plans to both customers and internal teams.
  • Support successful customer adoption by maintaining clear and consistent communication throughout implementations.
  • Manage customer concerns and escalations while maintaining positive client relationships.

TO BE SUCCESSFUL, YOU’LL NEED EXPERIENCE SUCH AS:

  • Dedicated Project Coordinator experience with project coordination serving as the primary function of the role.
  • Customer-facing project coordination or implementation experience.
  • Experience coordinating multiple projects, customer engagements, or workstreams simultaneously.
  • Demonstrated ability to organize timelines, deliverables, dependencies, action items, and deadlines.
  • Strong customer-facing presence with excellent communication and relationship-building skills.
  • Experience leading customer meetings, project status calls, and implementation discussions.
  • Proven ability to drive meetings toward clear outcomes and next steps.
  • Excellent verbal, written, and interpersonal communication skills.
  • Experience using Salesforce or similar CRM platforms.
  • Proficiency with Microsoft Office and/or Google Workspace.
  • Bachelor’s degree or equivalent combination of education and relevant professional experience.
  • Ability to explain and apply foundational project management concepts including:
    • Project Charters
    • RAID Logs (Risks, Assumptions, Issues, and Dependencies)
    • Scope Management and Scope Creep
  • Experience managing project risks, dependencies, action items, and implementation plans.
  • Experience handling client escalations and resolving issues while maintaining customer confidence.
  • Ability to communicate project challenges, delays, and mitigation strategies to customers and stakeholders.
  • Familiarity with formal project management methodologies.
  • Experience with process improvement methodologies.
  • Experience coordinating SaaS software implementations a plus.
  • Healthcare industry experience a plus.

ADDITIONAL INFORMATION ABOUT THIS ROLE:

WE ARE TSP

TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada.

We create great customer experiences by saving you time and money. We’re driven by integrity — we do what we say we will do — exceeding expectations. Our value-based pricing focuses on your business objectives, making your success our top priority. We don’t manufacture devices or sell software — our product is our people.

TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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