San Jose, California - 2026-10-13
We are seeking an experienced NetApp Resident Engineer to provide dedicated technical leadership and operational support for a strategic storage infrastructure modernization initiative. This role will partner closely with the customer’s engineering and infrastructure teams to migrate data from Dell EMC Isilon storage platforms to NetApp storage solutions while improving the reliability, stability, and operational maturity of the customer’s ONTAP environment.
The ideal candidate combines deep NetApp ONTAP expertise, storage migration experience, automation skills, and the ability to operate independently within a highly technical Electronic Design Automation (EDA) environment.
Work Arrangement: Hybrid schedule requiring both remote and onsite work. Approximately 60% local support, with periodic onsite presence in San Jose, CA as required.
THESE ARE THE JOB DUTIES AND RESPONSIBILITIES OF A NETAPP RESIDENT:
Storage Migration and Modernization:
- Assess the customer’s existing Isilon storage infrastructure and develop a comprehensive migration strategy
- Lead and support migrations from Dell EMC Isilon to NetApp storage platforms
- Provide technical guidance and best practices for storage architecture, implementation, and optimization
- Validate configurations, perform testing, and ensure successful migration outcomes
ONTAP Operations and Support:
- Promote reliability, stability, and operational excellence within the customer’s NetApp ONTAP environment
- Troubleshoot complex storage incidents, failover events, and performance issues
- Diagnose and resolve issues related to specific ONTAP releases and configurations
- Pull and analyze AutoSupport data and perform initial diagnostics without immediately opening vendor support cases
- Collaborate with professional services and support teams to accelerate issue resolution and drive root cause analysis
Automation and Process Improvement:
- Develop and implement automation solutions to improve storage operations and reduce manual effort
- Utilize scripting and automation tools such as Python and Ansible to streamline administration and migration activities
- Identify opportunities to improve operational efficiency, monitoring, and support processes
Technical Leadership and Knowledge Transfer:
- Serve as a trusted storage advisor to the customer’s engineering and infrastructure teams
- Transfer knowledge to customer personnel through mentoring, documentation, and hands-on training
- Promote operational independence by enabling customer teams to manage and support their environment effectively
- Communicate technical findings, recommendations, and project updates clearly to both technical and non-technical stakeholders
YOU SHOULD BE ABLE TO HANDLE EVERYTHING ABOVE BECAUSE YOU HAVE EXPERIENCE LIKE:
- Experience supporting Electronic Design Automation (EDA) environments and customers
- Proven expertise in NetApp-to-Isilon and/or Isilon-to-NetApp storage migrations
- Strong automation experience
- Deep expertise with NetApp ONTAP administration, architecture, and troubleshooting
- Strong understanding of storage infrastructure, replication, failover, and data protection technologies
- Experience developing automation solutions using:
- Python
- Ansible
- Advanced diagnostic and debugging capabilities
- Experience with storage configuration, validation, and testing
- Ability to independently perform system assessments and technical problem resolution
- Strong written and verbal communication skills
PREFERRED QUALIFICATIONS:
- Knowledge of EDA workflows, infrastructure, and storage requirements
- Experience with cloud platforms, including:
- AWS
- Google Cloud Platform (GCP)
- Familiarity with NetApp support tools and diagnostics
- Ability to gather and analyze AutoSupport information and execute initial troubleshooting activities independently
PROFESSIONAL ATTRIBUTES:
- Self-directed and capable of working independently within a complex enterprise environment
- Strong customer-facing consulting skills
- Proven ability to build trust with technical stakeholders
- Excellent analytical, troubleshooting, and problem-solving abilities
- Professional demeanor with a collaborative approach to cross-team work
ADDITIONAL INFORMATION ABOUT THIS ROLE:
- Travel: Primarily supporting the San Jose, CA location with occasional onsite requirements
- Non-local candidates must be able to travel onsite approximately once per quarter
- Pay: up to $150,000
- View our benefits information here: https://marketing.mytsp.net/tsp-benefits
- No corp-to-corp candidates
- Candidates must be authorized to work in the United States
WE ARE TSP
TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada.
We create great customer experiences by saving you time and money. We’re driven by integrity — we do what we say we will do — exceeding expectations. Our value-based pricing is tailored to your business objectives, with your success as our top priority. We don’t manufacture devices or sell software — our product is our people.
TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.