Jenkintown, Pennsylvania - 2023-09-19 Director of Operations-Onsite

Finding great people is difficult. But it’s what we do best. We form trusted partnerships with our customers and provide excellent opportunities for candidates, guaranteeing satisfaction for both. Our goal is to treat you as a real person, not just ‘human capital.’ While our product is our people, we aren’t successful if you aren’t successful.

Position Summary

The director of operations is responsible for directing the functions and activities of our operations organization to include manufacturing, production control, facilities, tooling, and equipment. The director of operations will develop strategies to achieve operational objectives for daily, weekly, monthly, quarterly and annual metrics.

Duties involve directing the operations organization on a daily basis to ensure execution of the company business plan while simultaneously implementing continuous improvement initiatives that will deliver long term benefits.

In this role, you can expect to have some of these responsibilities:

  • Champion of safety and compliance throughout organization
  • Lead and manage the operations organization by implementing profitable programs and processes to optimize manufacturing work flow
  • Drives daily performance and high impact projects that meet or exceed safety, quality, schedule and cost performance objectives
    • When misses occur, develops a credible recovery plan with the team
  • Responsible for: developing people; process improvement; cost controls, quality monitoring and improvements; new product development and implementation; and customer service optimization
  • Manage key performance indicators and reporting on daily performance
  • Champion and initiate continuous improvement projects to increase revenue per square foot and revenue per employee
  • Implement lean manufacturing principles
  • Identify new opportunities to impact business and operations goals positively
  • Manages these projects to rapid completion
  • Direct and coordinate manufacturing activities based on policies, objectives and programs spanning manufacturing functions
  • Ensure company policies and procedures are understood and consistently followed by others
  • Determine performance and product quality and direct accountability for that performance
  • Brief and communicate with customers, suppliers and corporate executives with high intensity and professionalism
  • Build, develop and manage manufacturing leadership team capable of carrying out needed manufacturing strategies and improving employee relations
  • Implement effective problem resolution process to facilitate faster improvements and improved working relationships
  • Establish strong partnering relationships with cross-functional management (EHS, engineering, sales, quality, finance, HR, etc.) to ensure alignment of company objectives and effective cross-functional processes
  • Create and maintain a regular cadence of performance feedback with direct reports
  • Collaboratively create development plans and coach individuals in achieving them
  • Create an energizing work environment that supports the company’s high performance culture while ensuring an efficient and flexible organization

Now that you know what you will be doing, here’s what you need to do it:

  • Proven analytical, problem solving, and process improvement ability
  • Working knowledge of general aerospace quality requirements
  • Ability to understand and apply the production planning processes
  • Ability to apply lean manufacturing methodology, TOC, and problem solving skills to drive the business improvements in a metric-driven environment
  • Demonstrated ability to develop a strategic plan to meet key business objectives/metrics in the areas of safety, quality, delivery, inventory, and cost
  • Demonstrated ability to manage multiple tasks and priorities and easily adapt to changing situations and priorities
  • Must be computer literate, particularly in spreadsheet; financial; inventory and production planning and tracking applications
  • Demonstrated ability to develop, execute and deliver results in conformance with action plans
  • Proven ability to lead large organization in a fast paced short cycle manufacturing environment

Desired Skills

  • Highly organized, self-motivated individual who can work independently as well as work effectively in a collaborative team environment
  • Experience with CNC machines of all axis and types
  • Comprehensive knowledge of and ability to apply budgeting processes and financial management tools
  • Working knowledge of Six Sigma and statistical process control
  • Strong oral and written communication skills
  • Strong interpersonal and leadership skills
  • Demonstrated ability to lead programs/projects
  • Ability to document, plan, market, and execute programs
  • Established project management skills
  • Proven leadership in fasteners, aerospace, or automotive type industry

Experience & Education

  • Bachelor’s degree in business or an engineering discipline
    • MS or MBA degree is highly desirable
  • More than 7 years of progressive manufacturing leadership experience and responsibility
  • Experience leading people and obtaining results through others, with excellent verbal and written communication skills
  • Proven track record of driving results in machining (3, 4, and 5 axis) environment
  • Aerospace experience highly preferred

We work with some amazing companies. Still not sure if this opportunity is right for you? Here are a few more reasons our clients trust us:

Quick response to staffing needs.
We get it, time is money. Our clients trust us with part of their people operations to help them staff properly and efficiently.

A full understanding of the requirements for each position.
By listening to what drives our clients’ decision-making process, following a disciplined process of identifying top-quality candidates, and understanding core objectives and position requirements, we’re able to achieve great results.

Focused on customer satisfaction.
We boast a 99% customer satisfaction rating and that’s one of the many reasons why we rarely lose. But our customer in the talent acquisition process is more than the client – it’s you! We strive for you to have the best possible candidate experience.

An opportunity awaits you working with one of our awesome clients. It’s all up to you now, just apply!