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Capabilities


IT Workforce Solutions

TSP’s IT workforce solutions deliver skilled professionals for desktop support, help desk, security, data center operations, and more — ensuring reliable, scalable IT performance.

IT workforce solution engineers in a data center

empower your teams
work from anywhere

Communication and collaboration services empower your teams to connect and work seamlessly from anywhere. We implement and support platforms that enhance productivity, streamline workflows, and ensure secure, real-time collaboration across your organization. From unified communications to video conferencing and messaging tools, we tailor solutions to fit your business needs and keep your workforce engaged and aligned.

  • Audio/visual support

  • Cloud-based hosted VoIP service

  • Conference room support

  • Office 365 management, deployments and migrations

  • Video conferencing

The backbone of your
business operations

Data center and network services support the backbone of your business operations. We provide skilled professionals to design, deploy, manage, and optimize your data center and network infrastructure, ensuring performance, scalability, and security. Whether you need on-site support, remote management, or specialized expertise, our team helps keep your critical systems running efficiently and reliably.

  • Break/fix hardware support

  • Cable management

  • Capacity analysis and forecasting

  • Firewall recommendations and maintenance support

  • Hardware, software, and firmware updates

  • Power audits

  • Rack/stack/decommission

  • Switches and routers

  • Topology and related drawings and maintenance

  • WAN/LAN/WiFi monitoring and support

seamless operations
minimal downtime

From day-to-day troubleshooting and software updates to server monitoring and maintenance, our skilled professionals provide responsive, reliable support tailored to your environment. Whether augmenting your internal team or providing full-service coverage, we help ensure seamless operations and minimal downtime across your IT infrastructure.

  • Equipment deployment

  • Hardware and software asset tracking

  • Level 1, 2, and 3 support desk

  • Moves, adds, and changes

  • OS upgrades

  • Security updates and patch management

  • Unix, Linux, Windows server support

  • VMWare, Hyper-V, and oVirt engineering and support

  • Warranty and non-warranty maintenance and repair

Fast, effective support
for your users

At TSP, we provide skilled technicians who handle everything from routine requests to complex issues, ensuring consistent, high-quality service delivery. With scalable support models and a focus on user satisfaction, we help reduce downtime, boost productivity, and keep your business moving forward.

  • 24/7 coverage capability and real-time monitoring

  • Complete trouble ticket tracking and reporting solution

  • Escalation support available

  • Password resets

  • Remote control assistance

  • Software, hardware, and network support

  • Software and hardware interoperability

  • Voice and email support

  • Web-based incident reporting and status tools for end-users

protect your business
from evolving threats

Our experienced professionals support everything from daily security operations to advanced threat detection, compliance, and incident response. Whether augmenting your internal team or delivering end-to-end support, we help safeguard your data, systems, and reputation with proactive, resilient security solutions.

  • 24-hour monitoring

  • Antivirus, endpoint, and malware protection

  • Business continuity planning

  • Compliance reporting

  • Customized backup solutions

  • Firewall recommendations and support

  • Penetration testing

  • Ransomware protection

  • Vulnerability assessment

Explore IT workforce solutions that make it easier to manage people, processes, and technology.

Members of an IT Workforce