IT Professional Services

IT Residency Programs

Your customers depend on seamless, skilled, and consistent IT support. TSP’s IT residency programs are designed to deliver exactly that — placing dedicated technical experts within your customer environments to extend your service capabilities and ensure success on the ground.

Build Your Residency Program

Deliver More Value With Embedded IT Talent

TSP’s IT residency programs connect you with experienced, customer-ready professionals who integrate directly into your customers’ environments. We handle recruiting, onboarding, and management so you can focus on expanding your reach and deepening your relationships.

Whether you need a single resource or a team, short-term coverage or long-term support, we tailor each program to align with your business goals and customer expectations.

Why choose TSP for IT recruitment?

Fast placement of qualified, vetted professionals
On-site and hybrid models to match customer environments
White-labeled or co-branded options available
Seamless extension of your internal support model
End-to-end talent management, reporting, and support

Scale Support Without the Overhead

From deploying complex infrastructure to maintaining critical operations, our residency programs help you build trust, scale efficiently, and deliver white-glove support without adding headcount or overhead.

Specialized Support for Complex IT Environments

Our residency experts are more than warm bodies — they’re experienced professionals who are trained in the platforms, tools, and processes your customers rely on most. From enterprise hardware to cloud infrastructure, they bring deep technical knowledge and a customer-first mindset.

TSP Residency Program capabilities Include:

Infrastructure installation, configuration, and support
Break/fix, troubleshooting, and escalation management
Monitoring, reporting, and performance optimization
Ongoing customer engagement and relationship management
Flexible staffing levels for new deployments, transitions, or steady-state support

Frequently Asked Questions

What are IT residency programs and why would my organization use one?

Residency programs place long-term, dedicated technical professionals inside your organization to provide ongoing operational support. They act as an extension of your IT team, helping maintain stability, consistency, and daily operational coverage without the challenges of hiring or managing additional full-time staff.

What types of roles are included in TSP’s residency programs?

We place resident engineers and specialists across areas such as storage, servers, network operations, data center support, virtualization, collaboration, and general system administration. Residencies can support a single skillset or a blended technical environment.

Can TSP provide residents for complex or highly specialized environments?

Yes — our residents are certified, experienced, and supported by senior TSP engineers. This enables us to place talent that can manage advanced platforms, multi-vendor environments, and mission-critical systems with confidence.

What technology platforms can TSP residents support?

Residents can work across leading OEMs including Pure Storage, NetApp, Rubrik, Cisco, Nutanix, HPE, IBM, Dell, Microsoft, and many others. Their training and certifications allow them to adapt quickly to your specific environment.

Where are TSP’s residency programs available?

Residencies are offered across the United States and Canada. With resources in 35+ states, we can place on-site talent where you need it and maintain continuity across locations.

How are TSP’s resident engineers supported?

Each resident is backed by TSP University training, ongoing technical coaching, and access to senior engineering resources. This allows your organization to receive a fully supported, long-term resource — not an isolated contractor.

Embedded IT Talent to Support Your Customers

TSP’s IT residency programs embed expert-level professionals directly within your customer environments, acting as an extension of your brand and services. Whether you need consistent on-site support or a scalable field presence, we deliver trained and vetted technicians who uphold your standards and build long-term customer trust. We manage recruiting, onboarding, and performance so you can focus on delivering results.

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TSP IT PROFESSIONAL SERVICES

Talent Without the Overhead

You don’t need to hire, train, or manage new full-time employees to meet growing customer demands. Our IT residency programs give you the agility to expand your footprint and elevate the customer experience — without the long-term costs or HR burden.

TSP manages recruiting, onboarding, payroll, and performance oversight so you can scale with speed and confidence.

TSP IT Residency Programs are:

Scalable: Start small or ramp up quickly as needs grow.
Trusted: Proven talent aligned to your technology stack.
Flexible: Fully customizable to your timeline, scope, and customer preferences.
Reliable: Backed by decades of technical staffing and service delivery experience.

Put Experts Where Your Customers Need Them Most.

TSP’s IT residency programs help you deliver consistent, high-touch service while extending your operational reach. Whether you’re supporting a national rollout or a single critical customer, we provide the right people, in the right place, at the right time.

Let’s build your residency program — together.

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