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Our Product Is Our People

IT PROFESSIONAL SERVICES

Achieve growth with our IT professional services, offering expert support and extensive geographic reach for you and your customers

Improve Speed to Outcome

STRONG YET NIMBLE IT PROFESSIONAL SERVICES

Most organizations focused on expansion and growth are investing in new technology. However, many businesses lack the budget, expertise, or experience to modernize and optimize their operations quickly and efficiently. Increasing technological challenges and geographic expansion require a strong yet agile IT support strategy. Our IT professional services can help.

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TSP IT Professional Services

We create great customer experiences by saving you time and money. The TSP difference:

  • Custom and cloud-based ticket system

  • Field engineers located throughout the United States

  • Manufacturer-independent support model

  • White glove service experience

  • Integrated and customized project coordination

Why outsource your IT professional services?

  • 82% of companies that have moved to the cloud are saving money
  • 60% of businesses use cloud computing as part of their IT systems
  • 57% of businesses report that the need to upgrade IT infrastructure is the biggest driver for IT budget increases

FROM SHORT-TERM PROJECT NEEDS TO DAY-TO-DAY SUPPORT, ADMINISTRATION, AND MANAGEMENT, OUR PROFESSIONAL IT SERVICES HELP YOUR BUSINESS GROW BETTER

Real results, Real Customers, Real TSP

Capabilities

OPTIMIZE YOUR
IT INVESTMENTS

Working with OEMs, VARs, and distributors, we deliver flawlessly executed IT professional services. Our engineers install, consult, deploy, migrate, and upgrade IT services for critical infrastructure environments. Utilizing best practices and proven internal processes tailored to your exact specifications, we ensure that your IT investments are optimized.

Explore Our IT Professional Services Capabilities

Improve the lifetime value of your IT investments with our manufacturer-independent support model.

  • Pure Storage
  • NetApp
  • Nutanix
  • Rubrik
  • HPE
  • Hitachi Vantara
  • Microsoft
  • Dell
  • Lenovo
  • Oracle
  • Fujitsu
  • Cisco
  • Brocade
  • IBM

IT Project Services

System upgrades, data migrations, network updates, data center relocations, and office moves are all types of projects that arise for businesses from time-to-time. Do you use your current resources and require overtime, or do you outsource these projects to a strategic partner? At TSP, our expert IT workforce can plan and deliver your project on time and on budget.

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IT Service Management

Built by TSP, CSC is a cloud-native platform designed to scale effortlessly and optimize your IT services. With rapid integration capabilities — including ServiceNow, Salesforce, and proprietary systems—most deployments are up and running in days.

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Installation Outsourcing

Grow better, scale faster, and reduce operational burdens by utilizing TSP as your outsourced installation partner to get systems up and running, on time, and on budget. TSP’s certified installation engineers install, confirm, and handover a fully optimized system. Using best practices and proven internal processes, we ensure your IT investments are installed and configured properly.

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NetApp Pure Storage Nutanix Rubrik Zutacore Omnicell Hitachi

Residency Programs

TSP residency programs provide highly skilled engineers for day-to-day operational support and short-term or long-term professional services projects. Our people not only meet the technical qualifications but also seamlessly integrate with you and your teams. To create a custom and dynamic workforce solution, we can work directly with you or with a vendor management system to streamline the entire process.

Explore Residency Programs
an IT professional at work

CUSTOM, FLEXIBLE, AND FLAWLESSLY EXECUTED PROFESSIONAL SERVICES DELIVERED WITH THE UTMOST INTEGRITY

How We Help

Transparent simplicity

Many companies offer limited professional technology services that may not meet every customer’s needs. We go the extra mile to ensure our customers always remember why they chose us. 

Our custom, cloud-based ticketing system enables you to track the entire IT service process at every stage. With an open API architecture, our system seamlessly integrates with yours, ensuring a fully customized, streamlined, and simplified experience. Accessing, tracking, and sharing information and metrics is effortless.

  • Our custom and cloud-based ticketing system shares and leverages information and metrics with ease.

  • Our certified field engineers are strategically located across 35+ states and Canada, ensuring allocation based on demand rather than solely on installation sites.

  • Our streamlined and simplified approach ensures that you no longer need to manage multiple different contracts and contacts.

  • We are focused on service and have won numerous industry and customer service awards.

  • Our manufacturer-independent support model ensures that who you select as your OEM is your choice.

Frequently Asked Questions

What are IT professional services and why do I need them?

IT professional services provide specialized, project-based expertise to help you plan, deploy, upgrade, or optimize your technology infrastructure. These services ensure complex IT projects are completed correctly and efficiently, reducing risk, preventing downtime, and freeing your internal team to focus on strategic priorities instead of technical heavy lifting.

What kinds of projects does TSP handle with its professional services?

TSP supports a wide range of project types, including system upgrades, data migrations, network refreshes, data center relocations, and office technology rollouts.

Can TSP handle complex or large-scale systems?

Yes. TSP’s certified engineers are experienced in managing large-scale and complex IT systems. We provide full project support, including planning, deployment, configuration, and optimization to ensure your infrastructure is installed correctly and operates reliably.

What infrastructure platforms and manufacturers does TSP support?

TSP works across a broad range of OEMs and platforms, including Pure Storage, NetApp, Nutanix, Rubrik, HPE, Hitachi Vantara, Microsoft, Dell, Lenovo, Oracle, Fujitsu, Cisco, Brocade, and IBM.

What is TSP’s geographic reach for professional services?

TSP provides professional services across the United States and Canada, with field engineers in 35+ states. Our wide coverage allows us to deliver reliable on-site support wherever your IT projects are located, while maintaining consistency and quality across all engagements.

How are TSP’s professional services teams staffed and supported?

Our professional services engineers are highly trained, certified, and backed by TSP University, our internal training platform that emphasizes both technical expertise and soft skills.

Pricing

Flexible Mindset
Defined Process

At TSP, we recognize that every business has distinct technology needs. That’s why we offer a flexible pricing model, enabling us to deliver tailored IT solutions that fit your unique requirements and budget. Whether you need long-term maintenance, short-term project support, or specialized professional services, we have the solutions you’re looking for.

How Our IT Professional Services Work

We combine a structured approach with a flexible mindset to provide tailored solutions. Why choose us? Our experienced IT professionals hold industry certifications and are dedicated to prioritizing your needs and working collaboratively to help you achieve your goals. With a customizable pricing model, you only pay for what you need. Our process is designed to present the best options and ensure you have a clear understanding of the alternatives. 

IBM Texas Instruments NetApp Pure Storage Hitachi Dell EMC Rubrik

DISCOVERY

During the discovery phase, our solution architects work with you to understand your IT environment — what technologies, processes, and procedures you currently have in place.

RECOMMENDATION

During the recommendation phase, our team will present our findings and potential new tools or systems that need to be added to ensure that your IT infrastructure is appropriately monitored, managed, and protected.

IMPLEMENTATION

Finally, in the implementation stage, we put all the analysis and recommendations to work. Ultimately, it’s your company so you choose from our professional recommendations what you would like to implement.

ACCELERATE GROWTH AND RECOGNIZE TOP-TIER IT PROFESSIONAL SERVICES SUPPORT

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EXPLORE OUR OTHER IT SERVICES AND SOLUTIONS

IT maintenance professionals working on a computer

IT MAINTENANCE SERVICES

Streamline your IT service and minimize costs and downtime for your data center’s network, server, and storage infrastructure with our tailored IT maintenance solutions.

IT Maintenance

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IT WORKFORCE SOLUTIONS

Enhance your team with our talented IT professionals and reduce the challenges of managing people, processes, and technology internally.

IT Workforce

Two professionals searching for IT experts to recruit

IT RECRUItment SOLUTIONS

Expand your IT team effortlessly by hiring more quickly, cutting costs, and minimizing turnover with our strategic IT staffing and recruitment solutions.

IT Recruitment