Privacy Policy <br><br> 

The TSP Mobile app is a free app. This service is provided by TSP at no cost and is intended for use as is. The app enables TSP employees and customers to reach TSP business systems. It is intended for use by TSP employees and customers. If you are a TSP employee, use of the service may be required as a part of your job. <br><br> 

This page is used to inform visitors of our policies with regard to the collection, use, and disclosure of Personal Information associated with this Service. <br><br> 

If you choose to use the Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. <br><br> 

Information Collection and Use <br><br> 

While using our Service, we require you to provide us with certain personally identifiable information, including but not limited to Name and device serial number. The information that we request will be retained by us and used as described in this privacy policy. <br><br> 

The app does use third-party services that may collect information used to identify you. See the privacy policies of third-party service providers used by the app Apple App Store, Google Play Services, and Firebase Analytics. The app also requests your phone's location. We do this in order to help our systems know which technicians are closest to a customer, when a technician has arrived on-site for a request and to estimate the time of arrival. Location information is only requested during working hours or when a technician is scheduled after hours or on a weekend. <br><br> 

Log Data <br><br> 

We collect data and information on your phone called Log Data. This Log Data may include information such as a device ID, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics. <br><br> 

Cookies <br><br> 

This service uses cookies. Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. <br><br> 

The app may also use third-party code and libraries that use cookies to collect information and improve their services. You have the option to either accept or refuse these cookies and to know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service. <br><br> 

Service Providers <br><br> 

We may employ third-party companies and individuals due to the following reasons: to facilitate our Service; to provide the Service on our behalf; to perform Service-related services; or to assist us in analyzing how our Service is used. <br><br> 

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. <br><br> 

Security <br><br> 

We value your trust in providing us with your Personal Information, so we use commercially acceptable means of protecting it. However, no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. <br><br> 

Links to Other Sites <br><br> 

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. <br><br> 

Children's Privacy <br><br> 

These Services are not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete it from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions. <br><br> 

Changes to This Privacy Policy <br><br> 

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page. <br><br> 

Contact Us <br><br> 

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at 972-484-6881.