Managed IT Services
Maximize the return on your IT investment with TSP's superior
cost-effective tailored solutions.
TSP will work with you to create a custom managed services
solution combining our expert resources and management with your
tools, processes and facilities.
End User Support Services
- Help Desk Operations
- Deskside Support and PC Deployment Services
- Multi-vendor desktop, notebook, and printer repairs
- Managed Print Services
Multi-Vendor Break/Fix - In Warranty and Out Of
Warranty
- Multi-vendor server and storage repairs with unmatched service
levels for restoration
- 24/7 online ticket system with automated dispatch and
escalation
- Multiple parts depots with back-office supply chain
support
IT Infrastructure Support
- WAN and LAN monitoring
- Network field service
- Server administration - Windows, Unix, and Linux
- Operating system patching and preventive maintenance
- Virus software updates
- Critical system, application, and tool monitoring
- Event tracking and communication
- 3rd party service provider event management
Data Center Operations
- Installations, moves, upgrades
- Multi-vendor server and storage repairs
- Cable and fiber management
- 24x7 on-site presence capability
- Asset tracking
Why do customers trust TSP to manage their IT
environments?
- Over 3,000 servers and 1,500 enterprise storage systems under
management through our break/fix extended warranties
- Over 450 3rd party wide area network circuits, 750
routers, and 1,500 switches monitored by our 24/7 network team
- Over 7,000 servers monitored and managed by our system
administrators
- Over 17,000,000 pages per year on 600 devices covered by our
managed print service
- 14,000 end users covered by our help desk and deskside support
services
Because TSP meets its service levels over 99% of the
time and achieves an exceptional customer satisfaction rating of
over 98%.
TSP is committed to ensuring that our solutions are a success.
With TSP, you will achieve the greatest return on your IT
operations investment. TSP is the absolute best value to your
bottom line.
Onsite IT Resources
Matching talented candidates with quality companies, TSP is an
innovator in resource solutions and specialized staffing. We form
trusted partnerships with our clients and provide excellent career
opportunities for our employees, guaranteeing satisfaction on both
sides of the table.
Engaging TSP for Contract Personnel gives you the flexibility to
acquire exceptional talent for short-term and long-term
engagements, from entry-level to seasoned expert.
TSP conducts thorough recruiting, screening, assessment and
training programs to ensure that every service professional is
ready to succeed in supporting and adding value to your
company.
Our success begins with quick response to staffing needs, a
thorough understanding of the requirements for each position, and
focus on employee retention and customer satisfaction.
IT Service Professionals
- Help desk
- Deskside support
- Windows and Unix server administration
- Database administration
- Network operations and field support
- Data center operations
- Mission-critical monitoring
- Server
- Network
- Proprietary tools and applications
- Critical event management