Managed IT Services
Maximize the return on your IT investment with TSP's superior cost-effective tailored solutions.
TSP will work with you to create a custom managed services solution combining our expert resources and management with your tools, processes and facilities.
End User Support Services
- Help Desk Operations
- Deskside Support and PC Deployment Services
- Multi-vendor desktop, notebook, and printer repairs
- Managed Print Services
Multi-Vendor Break/Fix - In Warranty and Out Of Warranty
- Multi-vendor server and storage repairs with unmatched service levels for restoration
- 24/7 online ticket system with automated dispatch and escalation
- Multiple parts depots with back-office supply chain support
IT Infrastructure Support
- WAN and LAN monitoring
- Network field service
- Server administration - Windows, Unix, and Linux
- Operating system patching and preventive maintenance
- Virus software updates
- Critical system, application, and tool monitoring
- Event tracking and communication
- 3rd party service provider event management
Data Center Operations
- Installations, moves, upgrades
- Multi-vendor server and storage repairs
- Cable and fiber management
- 24x7 on-site presence capability
- Asset tracking
Why do customers trust TSP to manage their IT environments?
- Over 3,000 servers and 1,500 enterprise storage systems under management through our break/fix extended warranties
- Over 450 3rd party wide area network circuits, 750 routers, and 1,500 switches monitored by our 24/7 network team
- Over 7,000 servers monitored and managed by our system administrators
- Over 17,000,000 pages per year on 600 devices covered by our managed print service
- 14,000 end users covered by our help desk and deskside support services
Because TSP meets its service levels over 99% of the time and achieves an exceptional customer satisfaction rating of over 98%.
TSP is committed to ensuring that our solutions are a success. With TSP, you will achieve the greatest return on your IT operations investment. TSP is the absolute best value to your bottom line.
Onsite IT Resources
Matching talented candidates with quality companies, TSP is an innovator in resource solutions and specialized staffing. We form trusted partnerships with our clients and provide excellent career opportunities for our employees, guaranteeing satisfaction on both sides of the table.
Engaging TSP for Contract Personnel gives you the flexibility to acquire exceptional talent for short-term and long-term engagements, from entry-level to seasoned expert.
TSP conducts thorough recruiting, screening, assessment and training programs to ensure that every service professional is ready to succeed in supporting and adding value to your company.
Our success begins with quick response to staffing needs, a thorough understanding of the requirements for each position, and focus on employee retention and customer satisfaction.
IT Service Professionals
- Help desk
- Deskside support
- Windows and Unix server administration
- Database administration
- Network operations and field support
- Data center operations
- Mission-critical monitoring
- Server
- Network
- Proprietary tools and applications
- Critical event management